Privacy Policy

Effective Date: 3/7/2026
Last Updated: 3/7/2026

This Privacy Policy describes how The Real Estate Social Club, operated by Mei Lai Tracy On, collects, uses, shares, and protects information through this website and any affiliated pages, forms, landing pages, guides, calculators, scheduling links, digital resources, and related online services we operate (collectively, the “Site”).

Mei Lai Tracy On is a licensed REALTOR® with Coldwell Banker Island Properties and a licensed Mortgage Loan Originator with Edge Home Finance.

By accessing or using this Site, submitting information through a form, downloading a resource, scheduling a consultation, or otherwise interacting with us online, you acknowledge and agree to the terms of this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

  • The Real Estate Social Club website

     

  • affiliated landing pages and microsites

     

  • downloadable guides, forms, and lead magnets

     

  • home search tools, calculators, and inquiry pages

     

  • email signup forms and contact forms

     

  • appointment requests and consultation requests

     

  • social media lead forms and advertising-related landing pages

     

  • any other digital platform or content we control that links to this Privacy Policy

     

This Privacy Policy does not apply to third-party websites, platforms, brokers, lenders, apps, social media platforms, IDX providers, or service providers that may have their own privacy terms and practices.

2. Who We Are

The Real Estate Social Club is a consumer-facing brand and educational platform operated by Mei Lai Tracy On in connection with real estate, mortgage, relocation, and housing-related content and services.

Depending on the nature of your inquiry, you may be contacted regarding:

  • real estate buying, selling, or relocation matters

     

  • mortgage or financing-related information

     

  • educational resources and housing guides

     

  • home search tools or property-related inquiries

     

  • strategy calls or consultation requests

     

  • referral opportunities or introductions to third-party professionals

     

Nothing in this Privacy Policy, and no use of this Site, creates a broker-client, agency, fiduciary, attorney-client, financial advisor-client, or other formal professional relationship unless and until expressly established in a separate written agreement where required.

3. Information We Collect

We may collect information that you voluntarily provide, information collected automatically through your use of the Site, and information received from third-party tools or integrations connected to the Site.

Information You Provide Directly

We may collect personal information you choose to provide, including:

  • name

     

  • email address

     

  • phone number

     

  • mailing address

     

  • property address

     

  • city, state, and ZIP code

     

  • move timeline

     

  • homeownership goals

     

  • purchase or sale-related interests

     

  • financing or mortgage-related interests

     

  • estimated purchase price, loan range, or budget

     

  • military or VA-related interest, if voluntarily provided

     

  • information you submit through forms, questionnaires, surveys, applications, downloads, scheduling tools, or messages

     

  • any other information you choose to provide to us

     

Information Collected Automatically

When you access the Site, we may automatically collect certain information, including:

  • IP address

     

  • browser type

     

  • device type

     

  • operating system

     

  • referral source

     

  • website usage data

     

  • pages viewed

     

  • time spent on pages

     

  • clicks and interactions

     

  • approximate location data

     

  • dates and times of access

     

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, scripts, and similar technologies to operate the Site, measure performance, improve user experience, support analytics, and assist with advertising and remarketing. Clear and conspicuous digital disclosures are expected when needed to avoid deception, and online advertising practices should match the actual user experience and offer presented.

4. How We Use Information

We may use collected information for legitimate business and operational purposes, including to:

  • respond to inquiries

     

  • deliver requested guides, resources, or downloads

     

  • schedule calls or consultations

     

  • provide educational content and follow-up information

     

  • evaluate the nature of your inquiry

     

  • communicate with you about real estate or mortgage-related services

     

  • send newsletters, insights, updates, promotions, or announcements

     

  • improve website content, tools, and user experience

     

  • analyze traffic, performance, and visitor behavior

     

  • support marketing, retargeting, and advertising campaigns

     

  • detect, prevent, or investigate misuse, fraud, spam, or security incidents

     

  • comply with legal, compliance, licensing, recordkeeping, or regulatory requirements

     

  • protect our business, Site, users, and legal rights

     

We may also use information in aggregated or de-identified form for analytics, reporting, business improvement, and marketing analysis.

5. How We Share Information

We do not sell personal information for money in the ordinary sense of the word “sell.” However, we may disclose, transfer, or share information as reasonably necessary to operate our business and Site.

We may share information with:

  • website hosts and developers

     

  • CRM systems and database providers

     

  • email marketing and communication platforms

     

  • analytics and advertising providers

     

  • appointment scheduling and automation tools

     

  • document, storage, or cloud service providers

     

  • virtual assistants, contractors, consultants, or administrative support providers acting on our behalf

     

  • mortgage-related or real estate-related service providers relevant to your request

     

  • affiliated businesses or referral partners, where appropriate to respond to your inquiry

     

  • legal, compliance, regulatory, licensing, governmental, or law enforcement authorities when required

     

  • successors or assigns in connection with a merger, acquisition, restructuring, sale, or transfer of assets

     

We may also disclose information where we believe doing so is necessary to:

  • comply with law or legal process

     

  • enforce our rights

     

  • protect our property or operations

     

  • investigate fraud, abuse, or unauthorized access

     

  • protect the safety of users or the public

     

6. No Guarantee of Services or Approval

Submitting information through this Site does not:

  • guarantee a response within any specific timeframe

     

  • guarantee approval for financing or mortgage products

     

  • guarantee qualification for any loan program

     

  • guarantee representation in a real estate transaction

     

  • create an exclusive relationship

     

  • obligate us to provide services

     

  • obligate us to retain or review every submission

     

Mortgage advertising and credit-related statements must reflect actual available terms, and nothing on this Site should be interpreted as a binding offer, commitment to lend, approval decision, or guarantee of specific terms unless expressly stated in a formal written disclosure or agreement.

7. Communications by Email, Call, and Text

If you provide your contact information, you expressly consent, to the extent permitted by applicable law, to being contacted by us by email, telephone, and text message regarding:

  • your inquiry

     

  • requested resources

     

  • scheduling and follow-up

     

  • service information

     

  • educational content

     

  • marketing or promotional communications

     

You may opt out of marketing emails by using the unsubscribe link, if available. You may opt out of text messages by replying STOP where applicable. Opting out of marketing communications does not prevent us from sending non-marketing communications relating to an active inquiry, appointment, transaction, or service-related matter.

8. Real Estate and Mortgage-Related Information

Certain information collected through the Site may relate to housing preferences, buying or selling goals, financing interests, relocation timing, or similar matters. We may use this information to evaluate how to respond to your request and whether to provide information directly or through affiliated or third-party service providers.

Because this Site may contain both real estate and mortgage-related content, not all information or services described will be available in every jurisdiction or to every person. Availability may depend on licensing, eligibility, location, program guidelines, brokerage relationships, lender requirements, and other factors.

Hawaiʻi real estate advertising guidance expects identification of the licensee’s name, brokerage firm, and license status in advertising.

9. Third-Party Links, Tools, and Platforms

This Site may include links to or integrations with third-party tools, including:

  • home search tools

     

  • mortgage calculators

     

  • scheduling links

     

  • form platforms

     

  • social media platforms

     

  • advertising networks

     

  • analytics providers

     

  • map tools

     

  • embedded videos

     

  • external articles and resources

     

We do not own or control all third-party tools or websites. We are not responsible for the privacy, security, functionality, accuracy, availability, or content of any third-party website, platform, or service. Your use of third-party platforms is at your own risk and subject to their own terms and privacy policies.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no website, network, email transmission, or electronic storage system is completely secure.

Accordingly, we do not warrant or guarantee absolute security, and you provide information to us at your own risk.

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • fulfill the purposes described in this Privacy Policy

     

  • maintain business and communication records

     

  • comply with legal, licensing, compliance, tax, audit, or regulatory obligations

     

  • resolve disputes

     

  • enforce agreements

     

  • detect or prevent fraud or misuse

     

We reserve the right to retain and use information as necessary to comply with legal obligations and protect our rights and business interests.

12. Your Choices

Subject to applicable law, you may request to:

  • update your contact information

     

  • unsubscribe from marketing emails

     

  • opt out of text communications where available

     

  • limit certain cookie settings through your browser

     

  • inquire about personal information we may hold about you

     

We may need to verify your identity before processing certain requests. We may also deny or limit requests where permitted by law, including where retention is required for legal, compliance, recordkeeping, transaction-related, or legitimate business purposes.

13. Children’s Privacy

This Site is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If we learn that such information has been submitted, we may delete it as appropriate and required by law.

14. Do Not Track

Some web browsers may transmit “Do Not Track” signals. Because there is no universal standard for responding to such signals, this Site may not respond to them.

15. State-Specific Rights

Residents of certain states may have privacy rights under applicable law, including rights relating to access, correction, deletion, or disclosure of certain data practices, subject to exceptions. If you wish to make a privacy-related request, please contact us using the information below. We may take reasonable steps to verify your identity before responding.

16. Changes to This Privacy Policy

We reserve the right to modify, revise, update, or replace this Privacy Policy at any time, in our sole discretion. Any changes will become effective upon posting the revised version to the Site, unless otherwise stated. Your continued use of the Site after any update constitutes your acceptance of the revised Privacy Policy.

17. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Mei Lai Tracy On
The Real Estate Social Club
Licensed REALTOR® (RS# 88472)  with Coldwell Banker Island Properties RS#23176)  Licensed Mortgage Loan Originator (NMLS#2286149) with Edge Home Finance(NMLS #891464)
Email: info@realestatesocial.club website:realestatesocial.club